"Gym facilities with the steam room was a good experience."
Shane from South Africa
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"The restaurant was fabulous. The brunch had lots of selection, serving traditional African, Indian and Western breakfast foods."
Dawn from Canada
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"Good customer service, great view and location and peaceful atmosphere"
Jenny N from United States
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"Best view of Nairobi and everything is awesome."
Ebenezer Epafra from Tanzania
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"Automatically pullman nairobi upperhill is the place to me ."
Ilwad M from Kenya
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5-star business hotel in Nairobi's Upper Hill commercial hub
Dining
The hotel's restaurant, The Dispatch Grill, serves African, local, and international cuisines for lunch and dinner. Breakfast includes continental, American, buffet, vegetarian, vegan, halal, and gluten-free options. The bar offers wine and champagne, and room service is available for breakfast in the room.
Rooms & Amenities
All 162 rooms are soundproof and family rooms are available. The hotel offers a 24-hour front desk, concierge service, and a tour desk for booking excursions. Complimentary private parking and an airport shuttle are included.
Wellness & Leisure
The indoor swimming pool is open all year with sun loungers. A steam room and spa facilities are available for relaxation. The fitness room features Technogym equipment for cardio and weight training.
Location & Services
Located 4 km from Wilson Airport, the hotel sits in the Upper Hill commercial hub near the Kenyatta International Conference Centre. Guests can join game drives, play golf at the nearby Kenya Railway Golf Club (19-minute walk), or book a tour about local culture. The hotel provides a shuttle service and currency exchange at the 24-hour front desk.
Accessibility & Family
Facilities for disabled guests include braille signage, tactile signs, an emergency cord in the bathroom, a lower bathroom sink, raised toilet, and toilet grab rails. For children, the hotel offers a kid-friendly buffet, kids' meals, board games, and outdoor play equipment. Family rooms accommodate groups, and the property is wheelchair accessible throughout.
Highlights
Location: Upper Hill commercial hub, 4 km from Wilson Airport
Dining: The Dispatch Grill with African, local, and international cuisines
Rooms: 162 soundproof rooms with family and accessible options
Wellness: Indoor swimming pool, steam room, and spa facilities
Activities: Game drives, golf course, minigolf, and local culture tours
“My explorations revealed a space that thoughtfully integrates local artistry into its modern design, creating a distinct atmosphere. The culinary offerings, particularly at Dispatch Grill and breakfast, were a highlight, showcasing both quality ingredients and skilled preparation. This is a place where attentive service, from the front desk to the dining room, genuinely elevates the entire stay.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Executive Suite One King
2 persons
390 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Double Room Two Double Beds
2 persons
325 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Superior King Room
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Bowling
Golf course
Sports trainer
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Spa & wellness centre
Steam room
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Pullman Nairobi Upper Hill Location
Kenya Road Upper Hill Po Box 25574, Nairobi, 100,
Map view
City landmarks
Landmark
Uhuru Park
1.3 mi
Library
Kenya National Archives
1.3 mi
Landmark
David Sheldrick Wildlife Trust
1.4 mi
Park
Jeevanjee Gardens
1.4 mi
Church
All Saints Cathedral
4200 ft
Museum
Nairobi National Museum
1.8 mi
Park
The Nairobi Arboretum
1.8 mi
Landmark
Qiongozi Wellness Escapes
2.3 mi
Landmark
Tom Mboya Statue
1.3 mi
Landmark
Koja Mosque
1.4 mi
Theme Park
Nairobi NV Lunar park
3300 ft
Event hall
Kicc
5200 ft
Landmark
One Off Contemporary Art Gallery
1.2 mi
Theatre
Kenya National Theatre
1.5 mi
Public Building
Times Tower
4900 ft
Casino
Jokers Wild Casino Nairobi
1.3 mi
Nearby
Upper Hill
1300 ft
Restaurants
Baraka Restaurant
2700 ft
Kenya Road
The Arabian Cuisine
2400 ft
Kilimanjaro Avenue Upper Hill opposite Crowne Plaza Hotel
Kitchen 9
2400 ft
Mombasa Rd The Crowne Plaza Nairobi Airport
Bonds Garden Restaurant
2000 ft
Elgon Road Upper Hill
chophouse
1700 ft
Elgon Road Upper Hill
Explore Nairobi
Local Highlights Near Pullman Nairobi Upper Hill
Top Attractions
Activities
Dining
Entertainment
All Saints Cathedral
15 minutes' walk
A stunning architectural marvel, offering serene gardens and historical significance. Regular services welcome visitors.
David Sheldrick Wildlife Trust
25 minutes' walk
Home to orphaned elephants, this sanctuary highlights conservation efforts. Public visits available for nurturing and viewing.
Uhuru Park
25 minutes' walk
A large urban green space with lakes and gardens, ideal for picnics and scenic strolls. Often hosts cultural events and activities.
Nairobi National Museum
8 minutes' drive
Showcasing Kenya's heritage, art, and culture. Features guided tours and special exhibitions, making it a must-visit for enthusiasts.
Qiongozi Wellness Escapes
45 minutes walking
A rejuvenating wellness center offering spa services and yoga classes, perfect for relaxation and tranquility.
Nairobi NV Lunar Park
15 minutes' walk
A family-friendly amusement park with rides and games, creating a fun atmosphere for guests of all ages.
Biking Around Upper Hill
5 minutes' ride
Rent bikes nearby for an exciting exploration of Upper Hill, complete with scenic overlooks and local experiences.
Chophouse
7 minutes' walk
An elegant steakhouse known for prime cuts and a sophisticated atmosphere, ideal for romantic dinners.
The Arabian Cuisine
9 minutes' walk
Offers authentic Middle Eastern dishes with a vibrant atmosphere. Popular for its shawarma and vegetarian options.
Bonds Garden Restaurant
8 minutes' walk
Set in lovely gardens, serving a mix of local and international cuisine. A relaxed setting catering to all dietary needs.
Nairobi National Theatre
25 minutes' walk
Hosts a variety of performances including plays and music. A cultural hub showcasing local talent and art.
Jokers Wild Casino Nairobi
25 minutes' walk
A vibrant venue offering gaming, a bar, and live entertainment. Suitable for adults seeking nightlife and excitement.
Tips on navigating the city
City Centre
Nairobi 24 min · 1.2 mi
Airports
Wilson (WIL) 6 min · 2.4 mi
Jomo Kenyatta (NBO) 29 min · 11.6 mi
Train
Nairobi Railway Station 22 min · 1.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 30.0 per person.
Pets
Pets are not allowed.
Languages
Swahili
Number of rooms:
162
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
9.1/10
Cleanliness
8.9/10
Comfort
8.8/10
Facilities
8.6/10
Free Wi-Fi
10.0/10
Location
8.5/10
Staff
9.2/10
Value for money
8.2/10
Pros
Really good staff hospitality
Varied breakfast selection
Comfortable and clean rooms
Cons
Malfunctioning air conditioning
Slow room service
Guest reviews
based on 75 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.